Welcome to Oathall Veterinary Group!

We are an established veterinary practice covering Haywards HeathBurgess Hill and surrounding areas of Mid Sussex. Our philosophy is to provide the most effective care available. Our state-of-the-art medical equipment further aids our capabilities; as does the many years of practical experience, and knowledge, of our staff.

Our compassionate veterinary team endeavour to provide a flawless, caring service to all our clients and their furry friends: supplying both preventative and supportive care within the practice.

We treat all animals except equine and farm animals. We may refer birds and reptiles to a local specialist if we feel it is necessary. We aim to deliver an efficient, effective and convenient service 24 hours a day, 7 days a week.

Our website will give you an insight into the services and facilities we provide at Oathall Veterinary Group, as well as giving you sound advice on the care of your pets. Please do not hesitate to contact us if you have any concerns regarding your pet’s immediate health.

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24hr Emergency Service

Unlike most other practices in the area, Oathall Vets proudly offers a 24 hour emergency service on site at our Haywards Heath premises where your animal will be seen by one of our own Vets.

Get advice with our online Symptom Guide

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CORONAVIRUS PRECAUTIONS – UPDATED August 3rd 2020

We appreciate the continued patience and understanding of our clients coping with the adaptations we have had to put in place during the current COVID19 Pandemic.

Thank you for coping with the very different way we are having to run the practice, from telephone consultations to bringing your animals in. It is a very difficult time for everyone as we continue to work within government guidelines for veterinary practices.

We intend to continue with these restrictions for the foreseeable future until we can be certain that this pandemic has subsided in order to minimise the risk and to protect the well being of our team and you our clients.

ATTENDING APPOINTMENTS:

From Monday 3rd August 2020

We are pleased to announce that at the vets discretion from Monday 3rd August we will allow ONE client, to accompany ONE animal, into the consulting room or annexe if there is a mutual benefit to all parties, subject to the following criteria:
1) No signs of nor contact with COVID19 in the last 14 days OR been told to self isolate. Have a temperature <37.8 degrees C, this will be checked by a staff member on arrival.

2) Alert reception that you have arrived either by phone, ring the doorbell or go to right hand side of building – there are 2 windows open in the turret where staff can ‘arrive’ you. Please give them the bay number you are parked in.

3) Please wait by/in your car until called by the vet into the consulting room. If a client prefers they still have the option of remaining outside and we will take the animal/s in for examination/treatment and a nurse will assist.

4) Wear a face mask covering mouth and nose (without a respirator).

5) Sanitise hands on entering the building.

6) Clients are not allowed access to any other parts of the building e.g. waiting/hospital area/toilet other than the specific area where the consultation takes place. Please avoid touching anything unnecessary.

7) Many procedures/conversations will still be conducted outdoors e.g admissions, discharges, simple post op checks, straight forward lump assessment.


COLLECTING MEDICATION/FOOD OR MAKE A PAYMENT:

a) From the car park make your way to the right hand side of the building where the turret is.

b) There is a turret room window open where a receptionist will serve you.

c) Please ring the bell for attention.

Please note we prefer not to take cash at this time, however if you have no other way of paying we will hand you an envelope to put the cash in.

We take con-tactless card payments up to £45, alternatively we accept BACS payments, details on the bottom of invoices.

Please continue to show your kindness and understanding towards our team members during these difficult times. We are working hard to ensure the best practice can be provided to animals in their time of need.

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24hr Emergency Service

Unlike most other practices in the area, Oathall Vets proudly offers a 24 hour emergency service on site at our Haywards Heath premises where your animal will be seen by one of our own Vets.

Get advice with our online Symptom Guide

Copyright © VetHelpDirect
PET TRAVEL AND BREXIT

APHA Briefing Note
An update regarding pet travel as we now enter a transition period
Date issued: 30 January 2020
During the transition period, until 31 December 2020.

Background
The Government’s Withdrawal Agreement Bill has now been agreed by Parliament and received Royal Assent, so the UK will leave the European Union on 31 January 2020 and then enter a transition period until 31 December 2020.

During the transition period, pet owners will be able to continue to travel with their pets in the same way as they do now (using a Pet Passport) until the end of 2020, as there are no immediate changes to the process.

Pet owners that don’t have a current UK–issued EU Pet Passport, will need to speak to us in plenty of time before travelling.

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