24/7 Emergency Veterinary Services in Haywards Heath
Oathall Vets is here 24/7 for all your pet emergencies. Whether you are registered with us or not, we are here to help you and your pet whatever the time and whatever the emergency.
Our vets and nurses are highly skilled and experienced to deal with every emergency, just like an A&E for pets.
We are open for pre-booked appointments and emergency appointments from 8am to 7pm weekdays and from 8.30am until 1pm on Saturdays.
After these hours we will always have a vet and a nurse available for emergency Out-of-Hours appointments. If you are worried about your pet, we will happily see you or provide advice.
We believe in fair and transparent pricing, and being independently owned we prioritise keeping our costs down to make emergency veterinary care as affordable as possible. We appreciate how distressing a pet emergency is, and we don’t want cost to be a barrier to getting the best possible care for your pet.
Our OOH and Consult pricing
For pre-registered Oathall clients*:
| Time Period | Description | Pet Care Plan Price | Non Pet Care Plan Price |
|---|---|---|---|
| Mon–Fri Evening (7pm–8pm)** | Exclusive rate for Pet Care Plan members | £59 | £84 |
| Evening (7pm–10pm) | Standard evening rate | £169 | £169 |
| Night (10pm–8am) | Overnight service | £209 | £209 |
| Weekend | Sat (1pm–7pm), Sun & Bank Holidays (8am–7pm) | £169 | £169 |
*Pre-registered clients are those that have been seen by us for regular health checks or vaccination within the previous 2 years.
**Must be booked before 7pm. PetsApp bookings not available; please telephone the clinic team.
For non-registered pet owners:
| Time Period | Description | Price |
|---|---|---|
| Evening | 7pm–10pm | £219 |
| Night | 10pm–8am | £259 |
| Weekend Day | Sat (1pm–7pm), Sun & Bank Holidays (8am–7pm) | £219 |
Recognising Pet Emergencies
There are many common pet emergencies. Our top 10 pet emergencies can be viewed here and include breathing difficulties, constant vomiting and diarrhoea, uncontrolled bleeding, fitting, difficulty toileting, a swollen or painful stomach, eye injuries, sudden behavioural changes difficulty giving birth, and any type of trauma such as car accidents.
Like humans, pets have different pain thresholds, so if your pet seems in pain and you are unsure whether it is an emergency, give us a call free of charge, and we can put your mind at rest.
Why Choose Oathall Vets for Emergency Care?
We are your local Out-of-Hours Emergency Vets. We have highly trained and experienced vets and nurses on-site throughout the night looking after hospitalised inpatients and ready to attend to new arrivals. We offer fully equipped facilities and compassionate care.
Serving Haywards Heath and Surrounding Areas
We are happy to see any pet owner and their pet in an emergency. Our emergency vet practice is based in Haywards Heath, Sussex. We are the local emergency vets for Burgess Hill, Lindfield, Cuckfield, and the surrounding areas.
Frequently Asked Questions
Can I come to see you, even though my vet uses a different Out-of-Hours Vet?
Yes, we are here for community pet owners no matter who their daytime practice is. There is a surcharge for pets not registered with us and we will work with your existing veterinary practice.
How will you know my pet’s history if you are not my usual vet?
Just like in human A&E, in an emergency, we need to react quickly to the situation. Most owners know if their pets have any allergies or what medication they are on, and we ask you to bring their medication with you. We will also contact your usual vet as soon as possible to obtain your pet’s history.
How will you tell my usual vet what has happened?
We will email your pet’s clinical notes to your daytime practice once they are discharged and will liaise with them in greater detail if required.
I need a Vet now – how quickly will I get seen?
Just like a human A&E we will triage depending on the seriousness of the emergency. If your pet is critically ill, it will be prioritised above less life-threatening cases and seen more quickly. When you call, we will be able to give you an indication of how busy we are, and an estimation of how long you might have to wait.
Can I just ring for some emergency vet advice?
Yes – that is why we are here, if you are unsure what to do, just call us for advice, reassurance, and peace of mind.
What if I can’t afford your emergency vet fees?
We strongly encourage all pet owners to think ahead and put money aside regularly for unexpected situations like a pet health emergency. If you are struggling, we will always prioritise animal welfare over profits and will offer your pet basic first aid and pain relief and come to an arrangement with regards to payment.
Do you do emergency house visits?
We, and the Royal College of Veterinary Surgeons encourage all pet owners to consider how they would transport their pet in an emergency and to know where they would be going. Consider using your own transport, a family member, friend or neighbour’s transport, an animal ambulance or a taxi service that will transport animals.
In all but exceptional circumstances, the interests of companion animals will be best served by being taken to a veterinary practice, where the attending veterinary surgeon has access to a full range of equipment, veterinary medicines, and appropriate facilities. If necessary, please call us to discuss the options and make a plan.
Will my insurance cover the cost of emergency treatment?
Provided you are up-to-date with your payments, the most reputable pet insurance policies will cover the cost of emergency treatment. You would need to check your policy to be 100% sure.
